MOH has confirmed that eight telemedicine providers have been or are currently being investigated for regulatory breaches, including lapses in clinical care and inappropriate advertising.
- Clinical Lapses: Investigations focused on practitioners issuing prescriptions or medical certificates (MCs) without proper assessments, including not conducting video consultations for first-time patients.
- Advertising Breaches: Several providers were flagged for promotional materials that encouraged the unnecessary use of medical services or bypassed established clinical safety protocols.
- Regulatory Action: One provider has had its outpatient medical service licence revoked, while others have received short suspensions or stern warnings commensurate with their non-compliance.
This summary is based on a report by Singapore Business Review.