A 45-year-old policyholder has commenced legal proceedings against Prudential Singapore following the denial of a S$108,500 claim for brain surgery. The trial, which opened on 18 March 2026, centres on specific surgical definitions within the “Prulife Multiplier” policy.
- Disputed Clause: The claimant, Cai Yunhong, underwent a minimally invasive endovascular repair for a ruptured aneurysm; however, the policy defines “brain aneurysm surgery” exclusively as a surgical craniotomy (an open-skull procedure).
- Legal Arguments: The plaintiff alleges the exclusion was not clearly explained during the 2016 sales process, while Prudential maintains the contract terms were expressly agreed upon in writing and highlighted in policy documentation.
- Court Redress: The lawsuit seeks the full claim amount plus interest, a refund of premiums paid in 2023 and 2024, and a waiver of future premiums.
This summary is based on a news report by mothership.